PBS has written articles for use in various trade publications and published its own newsletter, pbs.comments.
Make employees happyWant to increase sales?Consider focusing on employee satisfaction. Your cost savings are obvious: It costs far less to retain employees than to replace them. More important, however, is the fact that employee satisfaction, and customer satisfaction drives sales. If your employees are unahppy, there is little doubt that your customers are, too ... Building RelationshipsSimple Steps to Keep Your Employees Around Long-termTop quality employees are hard to come by—and critical to keep! With so many factors encouraging employees to move on, how can you encourage them to stay? Four effective ways to meet this challenge ... Evaluate With ConfidenceTips for Enhancing Your Performance Appraisal ProcessFeedback is probably the single most important ingredient in encouraging and maintaining effective performance, commitment, and enthusiasm from your employees. PBS offers these tips for ensuring that your performance appraisals are effective and valuable ... Building a ReputationBecoming an Employer of ChoiceIn today's labor market, competition for competent, conscientious, and service-oriented employees is fierce. Organisations frequently report that their greatest employment challenge is simply finding qualified applicants, and retaining them is generally ranked second ... Keep your Best on BoardTips for Retaining Top Quality EmployeesWhat a difference a year makes! One year ago the economy was soaring and the unemployment rate was at an all time low. Today's news is filled with reports of layoffs, downsizing, and even business failures. So why care about employee retention? ...
Make employees happyWant to increase sales?Consider focusing on employee satisfaction. Your cost savings are obvious: It costs far less to retain employees than to replace them. More important, however, is the fact that employee satisfaction, and customer satisfaction drives sales. If your employees are unahppy, there is little doubt that your customers are, too ...
Building a ReputationBecoming an Employer of ChoiceIn today's labor market, competition for competent, conscientious, and service-oriented employees is fierce. Organisations frequently report that their greatest employment challenge is simply finding qualified applicants, and retaining them is generally ranked second ...
Keep your Best on BoardTips for Retaining Top Quality EmployeesWhat a difference a year makes! One year ago the economy was soaring and the unemployment rate was at an all time low. Today's news is filled with reports of layoffs, downsizing, and even business failures. So why care about employee retention? ...
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