January 2006	PBS, in partnership with the National Association of Convenience Stores (NACS), published a new "paper-based" version of the Employee Selection Tool (EST) for Sales Associates.
November 2005	Susan Stang was an invited speaker at the NACS Show 2005 in Las Vegas.  In a talk at the Resource Center she presented "Improving Your Odds of Hiring Right."  To receive a copy, visit Contact Us to place your request.
July 2005	NACS Magazine - highlighted the Employee Selection Tool (EST) developed by PBS in conjunction with the National Association of Convenience Stores (NACS).  To receive a copy of the article, visit Contact Us to place your request.
July 2005	PN Market Pulse - featured the Family Express automated employee selection process developed by PBS.  Of particular note was the breadth of the process which is used to select employees for all jobs at Family Express ranging from Store Manager to Sales Associate to Truck Driver to DC Associate.  To receive a copy of the article, visit Contact Us to place your request.
May 2005	Convenience Store News - featured the PBS-Family Express online employee screening process in an article titled Winning with the Web.  The Family Express screening process is entirely automated and begins with an online job application.  To receive a copy of the article, visit Contact Us to place your request.
April 2004	Susan Stang was an invited speaker at the NACS HR Forum in Chicago.  In a talk titled "Best Tools for Hiring," she presented common as well as best hiring practices.  To receive a copy, visit Contact Us to place your request.
March 2004	Susan Stang served as one of several experts interviewed on the changing face of labor for the NACS Magazine.
February 2004	Susan Stang, President and CEO of PBS, and Chris Fasick of Sheetz, Inc., presented a training program on employee retention via cyber conferencing and sponsored by CSP magazine.
January 2004	The PBS automated platform was expanded to include structured interviews that are tailored to each candidate based on test responses and application data.
December 2003	PBS, in partnership with the National Association of Convenience Stores (NACS), published a new selection tool for Sales Associates administered via CD-ROM.
October 2003	Susan Stang, President and CEO of PBS, was an invited speaker in a workshop on reducing employee turnover at the National Association of Convenience Stores (NACS) annual show.  To receive a copy, visit Contact Us to place your request.
October 2003	PBS published an updated version of Profile for Management, expanding the competencies measured, the norms available for score interpretation, and the validation data.
August 2003	PBS launched its enhanced web site.  The site features updated descriptions of existing products and services, introductions of new products, a sampling of clients (including a case study highlighting a client partnership), copies of pbs.comments, and answers to frequently asked questions. To receive a copy, visit Contact Us to place your request.
October 2002	Susan Stang, President of PBS, served as a guest columnist in CSP.  The article "Make employees happy"  addressed employee satisfaction measures and retention programs.
October 2002	PBS began administering tests on-line via our own automated platform.
September 2002	PBS moved offices to 28915 Clemens Road, Suite 216, Westlake, Ohio 44145.
August 2002	PBS and its partnerships with Sheetz, Inc. and TravelCenters of America was highlighted in the Stores magazine, published by the National Retail Federation.  The article was titled "C-Store Retailers Overcome Turnover, Retention Challenges with Hiring Assessments."  To receive a copy, visit  Contact Us to place your request.
April 2001	Susan Stang, President and CEO of PBS, conducted a workshop at the Society for Industrial-Organizational Psychologists (SIOP) Annual Conference.  The workshop was entitled, "Turning Around Turnover:  One Employer's Strategy."  To receive a copy of her presentation, visit Contact Us to place your request.
January 2001	PBS and Susan Stang were featured in the March edition of Stores Magazine.  The publication, which caters to the retail industry, highlighted us in the article, "People-focused HR Policies Seen as Vital to Customer Service Improvement."  To receive a copy, visit Contact Us to place your request.